The Norton Hotel

Seaton Carew, Durham

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Check-in Date
Nights
#Rooms
 
Room 1
Adults
Children
Room 2
Room 3
Average Guest Rating for The Norton Hotel, Seaton Carew
Rooms:
1.8
Value:
2.3
Friendliness:
2.4
Cleanliness:
2.1
Facilities:
1.9
Staff service:
1.8
Location:
3.5
Breakfast:
1.0
Guest Rating:
1.8
From 10 reviews
Sort:Guest Reviews
David
Alone
Stayed: Apr '18
3
Would recommend to others.
Rooms:
2
Value:
3
Friendliness:
3
Cleanliness:
4
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
1
"Basic, but clean and comfortable"
I found this hotel is basic, but it suited my requirements. The room was clean and the bed was comfortable. There was plenty of hot water and I found the shower OK. I was working in the area, so I did... Read more
"Basic, but clean and comfortable"
I found this hotel is basic, but it suited my requirements. The room was clean and the bed was comfortable. There was plenty of hot water and I found the shower OK. I was working in the area, so I didn't spend a lot of time there. The WiFi only worked in the games room, but it was good Read less
Likes:
For me it was the price and parking.
Dislikes:
No, I had read the reviews and knew it was basic for the price, nothing to complain about.
The Norton Hotel, Seaton Carew
Paul
Group of Adults
Stayed: Oct '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Comfy"
Overall it was comfortable and quiet.... Read more
"Comfy"
Overall it was comfortable and quiet. Read less
Likes:
The sea front.
Dislikes:
No not really.
The Norton Hotel, Seaton Carew
Susan
Alone
Stayed: Feb '17
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"Self run hotel"
Bed n bedding clean, room very dusty,window falling to bits,weird way to check in,no staff at all seen in the two days I stayed. 1teabag, 2 sachets of coffee out of date mill( got photos to prove milk... Read more
"Self run hotel"
Bed n bedding clean, room very dusty,window falling to bits,weird way to check in,no staff at all seen in the two days I stayed. 1teabag, 2 sachets of coffee out of date mill( got photos to prove milk was out of date) had to buy my own tea coffee and milk.view out of dirty window was good. Sometimes hot water in sink didn't work.i didn't feel safe at all stopping there on my own. Read less
Likes:
The view out of the window (the sea)
Dislikes:
Dusty and not very clean room. No staff at all didn't feel safe. Tea coffee and out of date milk.self check in was weird . Strange and bizarre that there was no one there to greet you etc...
The Norton Hotel, Seaton Carew
Derek
Mature Couple
Stayed: Sep '16
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
4
Breakfast:
1
"I would recommend this hotel to nobody unless they want to go back to the 1940s"
It quickly became clear that (despite a hand-written note sellotaped to the wall apologising for 'building work') no work has been done here for two or three decades; shabby does not begin to describe... Read more
"I would recommend this hotel to nobody unless they want to go back to the 1940s"
It quickly became clear that (despite a hand-written note sellotaped to the wall apologising for 'building work') no work has been done here for two or three decades; shabby does not begin to describe the interior. No effort is made to make guests feel comfortable or welcome; we could not get into the hotel on arrival and the quality of the room, apart from the bedding looking more or less clean, was very poor. We booked three nights but moved out after the first night. Read less
Likes:
Nothing.
Dislikes:
See comments above.
The Norton Hotel, Seaton Carew
Alexander
Alone
Stayed: Dec '15
2
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
2
Cleanliness:
2
Facilities:
2
Staff service:
2
Location:
4
"Sufficient but in need of Decor update"
Okay... Read more
"Sufficient but in need of Decor update"
Okay Read less
Likes:
Cheap with Adequate facilities
Dislikes:
Everything was nice & clean, but the surrounds such as bed linin / curtains / carpet / some fixtures needs to be updated or renewed. Walls in No. 16 are brown and depressive.
The Norton Hotel, Seaton Carew
Deborough
Family with young Children
Stayed: Sep '15
1
Would recommend to others.
Rooms:
1
Value:
1
Friendliness:
5
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
4
"Central BUT basic"
As I know the area and location is good for me although plenty to choose from
This stay I found room quite cold bearing in mind we had a 6 week old baby with us as well.
Not one bath faci... Read more
"Central BUT basic"
As I know the area and location is good for me although plenty to choose from
This stay I found room quite cold bearing in mind we had a 6 week old baby with us as well.
Not one bath facility in hotel, difficult to shower baby and hold. The whole hotel needs gutting, harsh as this may sound but true tape round showers etc. Clensliness hmmmm very very poor. Mattresses on some beds need replacing. As owners are smokers do not leave bedding and towels in that vicinity before putting in rooms. Read less
Likes:
Good location and central.
Dislikes:
As in describe your stay.
The Norton Hotel, Seaton Carew
pat
Mature Couple
Stayed: Sep '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
3
Breakfast:
1
"dirty noisy"
The hotel itself was in a nice location and the bed extremely comfortable on arrival workmen where carrying builders rubble through front door and we had to move pretty quickly to avoid collision.ther... Read more
"dirty noisy"
The hotel itself was in a nice location and the bed extremely comfortable on arrival workmen where carrying builders rubble through front door and we had to move pretty quickly to avoid collision.there was no-one around to help us find our room and we where left to e wander on our own our room was two floors up my wife had difficulty climbing r the stairs and tripped on a unlit section of landing.getting to our room there where no cups dust on every surface and it smelled damp.no shower only a s Read less
Likes:
Only the bed and the view
Dislikes:
Dusty smelly no staff about builders chucking stuff about no cups in room unsafe carpet in bathroom my husband tripped on a may and fell onto bath bruising his legs
The Norton Hotel, Seaton Carew
Alan
Mature Couple
Stayed: Aug '15
2
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
1
Cleanliness:
2
Facilities:
2
Staff service:
1
Location:
2
Breakfast:
1
"Short stay to cut traveling"
Adequate.... Read more
"Short stay to cut traveling"
Adequate. Read less
Likes:
Guests and sleep.
Dislikes:
No Bar, No Food, No staff, Without other Guests Help would not have Stayed.
Arrived late No Food option no sign of 24hr shop or advice on where to get milk and food for late night snack.
The Norton Hotel, Seaton Carew
Peter
With a colleague
Stayed: Aug '15
1
Would not recommend to others.
Rooms:
2
Value:
3
Friendliness:
1
Cleanliness:
1
Facilities:
2
Staff service:
1
Location:
4
"Not much to write home about"
Nobody was there at check-in, in fact, we never saw any staff period. Instructed through SMS to collect key from a safe box. The room was dirty, smelled of cigarette smoke and there was rubbish left... Read more
"Not much to write home about"
Nobody was there at check-in, in fact, we never saw any staff period. Instructed through SMS to collect key from a safe box. The room was dirty, smelled of cigarette smoke and there was rubbish left in the drawers. It was more of a rooming house than a hotel, and we could hear lots of noise from the other guests inside and outside of the establishment. The rate was good though, and I guess you get what you pay for. Read less
Likes:
It had a great view of the ocean, but that was about it.
Dislikes:
None
The Norton Hotel, Seaton Carew
Christopher
With a colleague
Stayed: Mar '15
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
4
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
3
"Disappointed"
Stayed 4 nights on business.... Read more
"Disappointed"
Stayed 4 nights on business. Read less
Likes:
Nothing.
Dislikes:
The room had a broken window. Headboard was falling off. Cups were dirty on arrival. Tea making facilities not replenished. No room service.seal around bath black and mouldy. Towel not changed.
The Norton Hotel, Seaton Carew

Guest Reviews

Overall rating: 1.8 out of 5
 Overall it was comfortable and quiet. 
Paul  / Oct 17
Read more reviews

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